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Citizens Advice County Durham (Durham City)

Contact us

54 North Road
DURHAM
County Durham
DH1 4SF

https://www.citizensadvicecd.org.uk/

08082787821

About our advice service

For General Adviceline queries please contact: 0808 2787821 available Monday to Friday, 10:00 - 16:00 For telephone advice and assistance relating to Universal Credit New Claims please contact the National Help to Claim phoneline available Monday to Friday 08:00 - 18:00 on freephone 0800 144 8 444. For Debt advice via telephone please contact 0800 240 4420 available Monday to Friday 09:00 - 17:00

If you can't contact your local Citizens Advice

You can check other ways you can talk to an adviser. 

Advice session times

Day Time Further information
Tuesday 10.00 - 13.00 Normal opening Times: Tuesday & Friday 10am - 1pm.
Friday 10.00 - 13.00 Normal opening Times: Tuesday & Friday 10am - 1pm.

Telephone advice times

Day Time Further information
Monday 09.00 - 17.00 Xmas opening times - all telephone services are closed on bank holidays Consumer service closes early (9am to 1pm) on Christmas Eve and NYE, otherwise open as normal Help to Claim closes early (5pm) on 24th and NYE, closed on 27th, otherwise as normal
Tuesday 09.00 - 17.00 Xmas opening times - all telephone services are closed on bank holidays Consumer service closes early (9am to 1pm) on Christmas Eve and NYE, otherwise open as normal Help to Claim closes early (5pm) on 24th and NYE, closed on 27th, otherwise as normal
Wednesday 09.00 - 17.00 Xmas opening times - all telephone services are closed on bank holidays Consumer service closes early (9am to 1pm) on Christmas Eve and NYE, otherwise open as normal Help to Claim closes early (5pm) on 24th and NYE, closed on 27th, otherwise as normal
Thursday 09.00 - 17.00 Xmas opening times - all telephone services are closed on bank holidays Consumer service closes early (9am to 1pm) on Christmas Eve and NYE, otherwise open as normal Help to Claim closes early (5pm) on 24th and NYE, closed on 27th, otherwise as normal
Friday 09.00 - 17.00 Xmas opening times - all telephone services are closed on bank holidays Consumer service closes early (9am to 1pm) on Christmas Eve and NYE, otherwise open as normal Help to Claim closes early (5pm) on 24th and NYE, closed on 27th, otherwise as normal

Access details

  • Internal and external doors
  • Office
  • Wheelchair accessible
  • External handrails
  • Telephone (minicom)
  • Building entrances and exits