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About Citizens Advice

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives.

We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

Introduction to the Citizens Advice service

About the Citizens Advice service.

Get advice

Where to get free, confidential, impartial and independent advice from Citizens Advice in Northern Ireland. Also provides information on other organisations that can provide advice.

What to bring to a bureau

Information and paperwork that you should take with you when you visit a Citizens Advice Bureau (CAB) to help the adviser deal with your case more efficiently.

About this site

Information about this site including details of the cookies we use, how we respect your privacy, copyright and accessibility.

Our administrative offices

National Citizens Advice administrative offices. Advice is not available from these locations.

Give feedback or complain

Comment about Adviceline or make a formal complaint about our services.