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Cancelling your debt management plan
Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees.
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Forgotten a debt - DROs
Explains what to do if you realise you had forgotten to include a debt in your debt relief order application.
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Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow.
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Can your debt relief order be stopped?
Explains the circumstances in which the Official Receiver can stop (revoke) your debt relief order and how to challenge their decision.
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Choosing a debt management plan provider
How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct.
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Complaining about debt management plan providers
How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response.
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Struggling to pay your debt management plan
Tells you what to do if circumstances mean you are struggling to pay the debt management plan, emphasising the need to contact the provider and not ignore the problem.
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How to deal with mortgage debts
Information for homeowners with mortgage debt on the ways that they can pay back the money they owe on any mortgage arrears.
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Debt management plan fees too high?
Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair.
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Your debt management plan provider has closed
What you should do next if your debt management company closes down.