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Cancelling your debt management plan
Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees.
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Forgotten a debt - DROs
Explains what to do if you realise you had forgotten to include a debt in your debt relief order application.
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Complaining about debt management plan providers
How to make a complaint to your debt management plan provider and taking a complaint to the Financial Ombudsman Service if you are unhappy with the provider's response.
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Struggling to pay your debt management plan
Tells you what to do if circumstances mean you are struggling to pay the debt management plan, emphasising the need to contact the provider and not ignore the problem.
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Debt management plan fees too high?
Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair.
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Your debt management plan provider has closed
What you should do next if your debt management company closes down.
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How to deal with mortgage debts
Information for homeowners with mortgage debt on the ways that they can pay back the money they owe on any mortgage arrears.
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Rules debt management plan providers must follow
Explains the rules, set by the Financial Conduct Authority, that all debt management plan providers must follow.
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Selling your property to clear mortgage debts
Information about selling your property to clear your mortgage debt including handing back the keys and making up a shortfall following the sale.
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Chat with us online about debt
Chat online to one of our advisers.