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• Coronavirus - if you're worried about working

  If you’re worried about work because of coronavirus, there are: laws your employer should be following to make sure you’re safe things to think about if you’re deciding whether to work ways you might be able to keep getting paid if you can't work or decide not to  You have...

• Coronavirus - if you need to be off work to care for someone

  You might be able to get help if you’re off work caring for someone who is normally looked after another way. This might be because your child’s school is closed or an older person’s carer can’t come. You might be able to get: some or all of your pay from...

• If you want a refund for travel because of coronavirus

  If you want a refund for travel because of coronavirus This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you can’t travel because of coronavirus, you might be able to get a refund or choose to rebook...

• Something's gone wrong with a purchase

  Something's gone wrong with a purchase If you want a refund for travel because of coronavirus Return faulty goods Claim using a warranty or guarantee If a company stops trading or goes out of business If something is advertised at the wrong price Report fake or counterfeit goods If something...

• Work

  Check your employment status Check the terms of your employment contract Check if your employer can make changes to your contract Pay If your employer hasn’t paid you what they owe you Getting paid less than minimum wage or living wage Getting paid when you leave a job Getting paid...

• Benefit overpayments

  Benefit overpayments This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You might have been contacted by your benefit office because you've been paid too much. An overpayment can happen for many reasons, for example because: the benefit...

• Switching from pre-settled to settled status

  Switching from pre-settled to settled status This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales If you have pre-settled status under the EU Settlement Scheme, it lasts for 5 years. At the end of the 5 years, it...

• Dealing with income tax arrears

  Dealing with income tax arrears This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Coronavirus - if you can't pay your tax bill If you're struggling to pay your tax bill, you should speak to HMRC straight away...

• How bailiffs should treat you if you're vulnerable

  How bailiffs should treat you if you're vulnerable This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales You should tell the bailiffs (also called ‘enforcement agents’) as soon as you can if you’re in a situation that makes...

• Stopping bailiffs at your door

  Stopping bailiffs at your door This advice applies to England. See advice for See advice for Northern Ireland, See advice for Scotland, See advice for Wales Important If a bailiff says they're evicting you instead of collecting a debt you'll need to get different advice. Check what to do if...