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Solve an ongoing consumer problem with a business seller
The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR).
- In:
- Consumer
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Contact the consumer helpline
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.
- In:
- Consumer
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Attendance Allowance
Advice for making an Attendance Allowance claim.
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Mortgage calculator
Tool from the Money Advice Service to help you work out the mortgage you will need to buy your home, and how much payments would increase if interest rates rise.
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Contact the consumer helpline
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.
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Check your options for getting out of debt
Find out what help is available if you’re struggling to pay your debts, including breathing space, debt management plans, administration orders, IVAs, DROs and bankruptcy.
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What happens when your mortgage lender takes you to court
Information on what a lender must do before seeking possession, including pre-action protocols, and decisions a court can make, and where to find financial advice.
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Your mortgage lender takes you to court – how to prepare for the court hearing
Information on what to do before a possession hearing, information to take to court, who can accompany you and what will happened during the hearing.
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What help can I get with a problem at work
Information on sources of help to deal with problems in the workplace, including trade unions, legal help, advice agencies and other organizations.
- In:
- Work
- Problems at work
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Feedback and complaints
Make a complaint about our advice or how you’ve been treated when you contacted us or visited your local Citizens Advice.