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• Claiming compensation from water companies

  All water companies in England and Wales are subject to the guaranteed standards scheme relating to making and keeping appointments, water pressure, interruptions to the supply, responding to account queries and complaints. If a company does not meet these standards, you may be entitled to compensation.

  • In:
  • Consumer
  • Water supply
  • Complaints about your water supply

• Direct discrimination

  Lists the physical and personal characteristics which are protected by law and explains that you are not allowed to be treated differently from other people because of those characteristics.

  • In:
  • Law and courts
  • Discrimination
  • What are the different types of discrimination?

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

  • In:
  • Consumer

• Employment tribunals - winning a claim if your employer owes you money

  Working out how likely you are to win your employment tribunal (ET) claim if your employer owes you money.

  • In:
  • Work
  • Problems at work
  • Employment tribunals
  • Making a claim - is it worth it?
  • Will you win your claim

• Employment tribunals - have you been dismissed for a reason which is automatically unfair?

  Dismissals that are automatically unfair no matter how long you have worked for your employer.

  • In:
  • Work
  • Problems at work
  • Employment tribunals
  • Making a claim - is it worth it?
  • Automatic unfair dismissal

• How to get a debt management plan

  Things to think about before you set up a debt management plan.

  • In:
  • Debt and money
  • Debt solutions
  • Debt management plans
  • Getting a debt management plan

• If your child is living in the UK illegally

  How to get your child a legal immigration status, such as British citizenship or ‘discretionary leave to remain’, if they are under 18 and living in the UK illegally.

  • In:
  • Immigration

• Equality Act 2010 - discrimination and your rights

  Introduction to new discrimination rights from 1 October 2010 when the Equality Act 2010 will be introduced.

  • In:
  • Law and courts
  • Discrimination
  • About discrimination

• Council Tax Reduction - how to apply

  Applying for Council Tax Reduction (CTR) by phone, in writing or electronically, evidence required to support an application, amending or withdrawing an application and appealing a decision.

  • In:
  • Benefits
  • Help on a low income
  • Help with your Council Tax - Council Tax Reduction
  • Making an application

• Employment tribunals - preparing a schedule of loss for an unfair dismissal claim

  Work out how much compensation you think your employment tribunal claim is worth, by preparing a schedule of loss.

  • In:
  • Work
  • Problems at work
  • Employment tribunals
  • Valuing a claim
  • Compensatory award
  • Calculating the compensatory award
  • Preparing a schedule of loss