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• Direct discrimination

  Lists the physical and personal characteristics which are protected by law and explains that you are not allowed to be treated differently from other people because of those characteristics.

  • In:
  • Law and courts
  • Discrimination
  • What are the different types of discrimination?

• Check if something might be a scam

  What to look for when identifying a scam, and how to protect yourself from being scammed

  • In:
  • Consumer

• Equality Act 2010 - discrimination and your rights

  Introduction to new discrimination rights from 1 October 2010 when the Equality Act 2010 will be introduced.

  • In:
  • Law and courts
  • Discrimination
  • About discrimination

• Council Tax Reduction - how to apply

  Applying for Council Tax Reduction (CTR) by phone, in writing or electronically, evidence required to support an application, amending or withdrawing an application and appealing a decision.

  • In:
  • Benefits
  • Help on a low income
  • Help with your Council Tax - Council Tax Reduction
  • Making an application

• Employment tribunals - winning a claim if your employer owes you money

  Working out how likely you are to win your employment tribunal (ET) claim if your employer owes you money.

  • In:
  • Work
  • Problems at work
  • Employment tribunals
  • Making a claim - is it worth it?
  • Will you win your claim

• Child maintenance - negotiating repayments when you owe maintenance

  Negotiating a child maintenance repayment schedule with either the Child Support Agency (CSA) or the Child Maintenance Service (CMS) if you owe maintenance, part-payment of arrears in full and final settlement, writing off arrears or offsetting money you owe.

  • In:
  • Family
  • Children and young people
  • Child maintenance
  • 2012 Scheme
  • Administration

• Direct discrimination in the provision of goods and services

  Explains what direct discrimination means and when the unfair treatment you experience when buying goods or accessing services is unlawful.

  • In:
  • Consumer
  • Discrimination in goods and services
  • What are the different types of discrimination?

• Employment tribunals - preparing a schedule of loss for an unfair dismissal claim

  Work out how much compensation you think your employment tribunal claim is worth, by preparing a schedule of loss.

  • In:
  • Work
  • Problems at work
  • Employment tribunals
  • Valuing a claim
  • Compensatory award
  • Calculating the compensatory award
  • Preparing a schedule of loss

• Child abuse - the local authority complaints procedure

  Explains the procedure for making a complaint about local authority involvement with your family, and the stages in the process.

  • In:
  • Family
  • Children and young people
  • Child abuse
  • Local authority involvement
  • Complaints

• Local authority investigations of child abuse

  Explains how local authorities investigate cases of child abuse, covering what section 17 and section 47 investigations are, and what happens during and after the investigation.

  • In:
  • Family
  • Children and young people
  • Child abuse
  • Local authority involvement