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• Getting your homeless application decision

  Getting your homeless application decision Getting your housing plan from the council If you're offered housing because you're homeless If you're not offered housing after a homeless application

• If your Housing Benefit is stopped or reduced

  Find out why your Housing Benefit payments have changed and what you can do about it.

• Proving your right to work in the UK

  Find out what you need to show your employer to prove your right to work in the UK. Check what to do if you’ve been dismissed or lost a job offer after your employer checked your right to work.

• Making a claim on your travel insurance

  What you need to do if you have to make a claim on your travel insurance policy.

• Talking to your employer about a problem

  Get help and advice on how you can deal with a problem at work informally. You might be able to sort out the problem informally by talking to your employer.

• Complaining about your water company

  The complaints process for complaining about your water bill or supply, or the standard of service you have received from your water company in the first instance and what to do if you are not happy with what the water company has said.

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems.

• Q2: listing your health professionals

  Help to fill in Q2: listing your health professionals for PIP. Find out what this means and get advice on how to complete the question for your claim.

• Calculate your monthly mortgage payments

  Use the mortgage tool from MoneyHelper to work out what your monthly mortgage payments could be. Check how much you could afford to borrow.

• Making a plan to pay your debts

  Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans