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• How to separate

  Get help with separating from your partner. Deciding what to do when you separate, using mediation to help and ways to end your marriage or civil partnership.

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing.

• University accommodation

  University accommodation Student housing - living in halls Student housing - rights and responsibilities in halls Student housing - standards in halls Student housing - your behaviour in halls Student housing - ending your agreement in halls

• Consumer template letters

  View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements

• Get a better energy deal

  Information about getting a better energy deal. Find out about switching supplier, choosing your tariff and comparing suppliers customer service.

• Holidays and holiday pay

  Information about holidays and holiday pay. Find out if you're entitled to paid holidays, taking your paid leave and if you can't take it because you're ill.

• While a debt relief order is in place

  Overview and content list for when a debt relief order is in place. Read information about what the process is when you have a debt relief order in place

• What you'll need to do on Universal Credit

  Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim.

• Claiming DLA

  Find out how to claim DLA for your child, help filling in the form and information about change of circumstances and extra benefits you can get.

• Sick pay

  Overview and content list for sick pay. Check if you can get sick pay, how you can get payment and if your employer refuses to pay you while you're sick.