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Compare energy suppliers' customer service
Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier
Change of circumstances while you’re getting DLA
You need to tell the DWP as soon as possible if your child’s condition changes - this can affect how much DLA you get
Preparing for your ESA medical assessment
What will happen at the assessment, what to take with you, how to answer questions from the healthcare professional, what will happen next
Changing your claimant commitment
Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim
Getting a job or pay rise while on Universal Credit
Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment
Challenging a Universal Credit decision - mandatory reconsideration
If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision
Work you can do while getting ESA
While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA
Who must comply with the public sector equality duty?
Lists the type of public authorities which must comply with the public sector equality duty. Also explains when private organisations or charities must comply, when carrying out public functions
Check if a change affects your Universal Credit
Check what change of circumstances you need to report and how they’ll affect your Universal Credit. This includes changes to your work, money or family life
Universal Credit payments if you're self-employed
Find out how your self-employed Universal Credit payments work, including how the DWP calculates your payments based on your income floor