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• Post

  Consumer help for issues with post. Information about stopping junk mail, collection or delivery times, damaged post and dealing with issues with Royal Mail

• Who's responsible for repairs

  Who's responsible for repairs Check if your landlord has to do repairs If you have damp or mould in your rented home If there are pests or vermin in your rented home If there's a leak from a neighbouring flat If there's flooding in your rented home

• Sorting out your home when you separate

  Get help on what happens to your home when you seperate, if your ex-partner is trying to make you leave or has left and transferring property for children.

• Check if you can get Child Benefit

  Check if you’re eligible for Child Benefit, who should make the claim and how much you’ll get. Find out if you'll be affected by the high income tax charge

• Problems with work if you have a Health and Care Worker visa

  Get help if you're having problems with work while you have a Health and Care Worker visa. You have the same rights as any other worker

• Check if you can challenge your redundancy

  Check if you can challenge your redundancy. Get help if you are looking to challenge your redundancy and making sure your employer followed the right process

• Asking the council to help you get repairs done

  Asking the council to help you get repairs done Ask the council to check if your rented home needs repairs If the council decide your landlord has to do repairs Ask the council for money or help to do repairs Letter to complain to the council if your landlord hasn’t done repairs

• Family

  Get advice on family, looking after people and when a relationship ends

• Paying child maintenance through the CMS

  Find out when you have to pay child maintenance, how much you'll have to pay and how to pay

• If you want your lodger to move out

  Landlords of lodgers have responsibilities. Check what you should be doing when you have a problem or are looking to end your agreement