Search

• Getting a visitor visa for family and friends

  Getting a visa for a friend or family member to visit you in the UK for less than 6 months

• If you're owed child maintenance

  Find out what you can do if you're not getting the child maintenance payments you're owed

• Check if your energy meter isn't working properly

  How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty

• Making a plan to pay your debts

  Work out what you can afford and make a plan for paying debts like credit cards, store cards and payday loans.

• Going to your Universal Credit interview and getting a decision

  Find out what happens at your Jobcentre Universal Credit interview, including what to bring and what to do if you have any problems

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• Preparing for your JSA interview

  Help with getting ready for your JSA interview and discussing your jobseeker's agreement

• Applying for British citizenship

  How to prepare to apply for British citizenship: the Life in the UK test, English language and residency requirements

• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration

• Your circumstances have changed - debt relief orders

  Explains the types of change in your circumstances that you must report to the Official Receiver and what could happen if you do not report them