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• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

• Sorting out school problems

  Find out how to sort out difficulties with your child’s education, including how to complain if a problem at their school isn’t resolved

• If you've been refused a Blue Badge

  If you’ve been refused a Blue Badge, you can ask for the decision to be reviewed by the council. Find out how to appeal your application

• How the scores are worked out

  We compare energy suppliers' customer service by looking at data from a number of reliable sources. Find out more about how the scores are worked out

• If your clothes have been lost or damaged by a dry cleaner

  Your legal rights if your clothes are lost or damaged, how to make a complaint, how to take your complaint further if you're unhappy with their response.

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer.

• Taking action about discrimination at work

  Tell your employer about discrimination at work, make a formal complaint or go to an employment tribunal.

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

• If your neighbour is complaining about you

  Check what to do if your neighbour is complaining about noise coming from your home. Check how you can solve the problem

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further.