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• Coronavirus - if you're worried about working

  Check what to do if you’re worried about being safe at work because of coronavirus (COVID-19). Also what to do if you’re pregnant, or if you or someone you live with has a health condition

• Dealing with grievances at work

  If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'. Find out more

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Challenging a homeless decision

  Check if you can ask the council to review their decision. Check how to ask them for a review and what you can do if they don’t change the decision

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• If there’s a problem with your heat network

  Check who to contact and how to complain to your heat network supplier. Check when to complain to the Energy Ombudsman, and where to get more help

• Understanding your tenancy agreement

  Check what terms can be in your tenancy agreement. Check documents your landlord needs to give you and what counts as an unfair agreement

• Check your rights as an agency worker

  Find out what rights you have and what extra rights you get after 12 weeks in the same job with the same organisation