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• Disability discrimination and energy suppliers

  Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services

• Stop getting nuisance calls and texts

  Action to take to stop getting nuisance calls and text messages. There are some actions you can take to stop getting nuisance calls that you don’t want

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• How to read your smart electricity meter

  Find out how to get a reading from your smart electricity meter or your meter's in-home display

• If your post has been damaged, lost or delayed by Royal Mail

  Check what you can do if you sent post or expected to receive it. Check if you can get compensation

• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Attending your employment tribunal hearing

  Find out what happens on the day of the hearing, how you'll give evidence, how you'll get the tribunal's decision

• Q10: reading

  Help to fill in Q10: reading for PIP. Find out what this means and get advice on how to complete the question for your claim

• Q11: mixing with other people

  Help to fill in Q11: mixing with other people for PIP. Find out what this means and get advice on how to complete the question for your claim