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• Asking for reasonable adjustments if you’re disabled

  If you’re finding it hard to access something, you can ask for changes called ‘reasonable adjustments’. Find out how to ask for reasonable adjustments

• Becoming a British citizen

  Check if you can apply for British citizenship - find out what you need to be eligible, and how long you have to live in the UK before applying

• Return faulty goods

  Find out when and how you can return faulty goods for a refund, repair or replacement

• Bankruptcy

  Overview and content list for bankruptcy. Read our advice on before you go bankrupt, how it affects you and the rules of going bankrupt. Find out more

• Problem with a used car

  Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back.

• Asking the council to review their decision to evict you

  Ask the council to review their decision to evict you if you’re an introductory or demoted council tenant. Find out how to make your case to keep your home

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Your options if you're in the UK illegally

  How to get British citizenship or a legal immigration status if you're living in the UK illegally

• Mortgages and secured loans

  Information about mortgages and secured loans, including Islamic mortgages. Also covers credit brokers and the charges made for their services

• Claim compensation if an item or product causes damage

  How to claim compensation if something you’ve bought or a service you’ve paid for causes you a problem and the trader is at fault