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Apply for SMI
How to apply for support for mortgage interest (SMI) if you get benefits
How to appeal against a Universal Credit decision at a tribunal
How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline
If you're being taken to court for debt
Find out what to do if you’ve received a letter about a debt. If you owe money and you don't pay it back your creditor might take you to court.
Personal loans
Information about secured and unsecured personal loans, how they work and how to compare different loan products
Move your gas or electricity meter
What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost
Check you've been given the right sanction
Find out what type of sanction you should get, how long it should be, where to get help with challenging a sanction and how to get more details
Get ready to fill in the work capability form for Universal Credit
Find out what to do before you fill in the UC50 form, so you can give the information you need
Get compensation if you have a power cut
How to claim compensation if your gas or electricity supply is interrupted, when you're entitled to compensation, how much you'll get
If you’re injured because of an accident at work
What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor
Withholding rent because repairs haven't been done
The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs.