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• Appealing a JSA decision at a tribunal

  How to appeal against a JSA decision by appealing to an independent tribunal. Check what your options are if your mandatory reconsideration has been refused

• If there's flooding in your rented home

  Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness.

• Problems with paying your water bill

  Read our advice about problems paying your water bill, including information if you need help paying with the WaterSure scheme.

• Switching energy supplier or tariff if you’re renting

  Find out if you can switch supplier and whether you need to ask your landlord

• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI

• Agreeing maintenance between you

  Find out what to include in a private child maintenance arrangement and where you can get help to make one

• Withholding rent because repairs haven't been done

  The procedure that social housing tenants must follow if you decide to use your rent to pay for repairs and the risks of withholding rent when the landlord has not carried out repairs.

• Get help if you’re behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need