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• Getting your money back if you paid by card or PayPal

  Check how to get a refund if you paid for something by credit card, debit card, charge card, or PayPal. Find out about 'Section 75' and 'chargeback

• Carers: help and support

  Help and support available for carers including social care needs assessments and financial help

• Disability discrimination and benefits

  What counts as disability discrimination by benefit providers. Benefit providers must not discriminate against you when making decisions about your benefits

• Check what fees bailiffs can charge

  Find out what fees bailiffs can charge and how to complain if you disagree with the fees

• What to do after a death

  Information on registering a death, arranging a funeral, dealing with property and organisations which can provide further help and counselling

• Using storage heaters and immersion heaters correctly

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• Check your employer has followed the right redundancy process

  Check if your employer followed their procedures and consulted you properly

• If you want to end your private tenancy

  Check what steps you need to take to end your tenancy agreement. Check what will happen if you leave without giving notice

• Rights while you're on maternity leave

  Check your legal rights on how your employer has to treat you when you're away from work on maternity leave

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance