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• If you're from Ukraine and your visa is ending

  Check if you can extend or switch your visa, and what to do if you can’t

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• If your visa application is delayed

  How to find out what is happening to your visa, if it is delayed and you are waiting for a decision

• An insurer approaches you to settle a claim

  What to think about before taking up an offer to settle a claim directly from another insurer

• If your child is taken into care by your local council

  Where your child will live, how their needs will be met and what contact you can have with them while they’re in care

• Taking action about discrimination in health and care services

  Check how to complain about discrimination by health and care services - including taking them to court

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• If there are pests or vermin in your rented home

  Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• What does net zero mean for you?

  Check what the government target to reach net zero means for you and your home. Find out how to reduce your carbon footprint and how this might save you money