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• Challenging a DLA decision - the tribunal hearing

  If you challenge a DLA decision you may be asked to go to a tribunal hearing. Get guidance on how to prepare for a DLA tribunal hearing.

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court.

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Check the costs of starting to rent from a private landlord

  Check what payments you need to make before you start renting. Get help if you can't pay a tenancy deposit or rent in advance.

• Moving from DLA to PIP

  Find out if you'll have to move from Disability Living Allowance (DLA) to Personal Independence Allowance (PIP) and how to do

• Check if you’ve experienced a hate crime or hate incident

  Check what a hate crime or hate incident is, and how to know if what you’ve experienced counts as a hate crime or hate incident

• Reporting a hate crime or hate incident to the police

  Check how to report a hate crime or hate incident to the police and what happens after you report. Find out how to report it online, by phone or in person.

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold.

• Going to your Universal Credit medical assessment

  If you're sick or disabled, find out how to prepare for the Universal Credit medical assessment and what the DWP’s decision means for you.

• Preparing for a disciplinary or dismissal meeting

  Find out how to prepare for a disciplinary or dismissal meeting. There are a few things you should do beforehand to make sure you are well prepared.