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• Check if a change affects your JSA

  What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status.

• Buying insurance for your mobile phone

  Deciding whether to insure your mobile phone and the different types of insurance you can get for your mobile phone.

• Complaints about your water supply

  Overview and content list for complaints about water supply. Read advice about claiming compensation from water companies and making a complaint to the company

• Make sure your redundancy is genuine

  Check what reasons your employer can give for making you redundant. Find out about signs that your redundancy might not be genuine.

• Check your maternity and parental rights

  Check your rights at work as a parent or expecting parent, including leave and pay.

• Making a settlement agreement with your employer

  Find out how to settle a dispute with your employer without going to a tribunal by using a settlement agreement.

• Action your creditor can take

  Overview and content list for action your creditor can take. Find out what action your creditor can take, including what to do If you're being taken to court.

• Check if a change affects your SMI

  Find out if a change you report about your benefits also affects your support for mortgage interest (SMI).

• If your flat isn't fire safe

  Find out what to do if your landlord asks you to move out after a fire safety check.

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction