Search

• If the council decide your landlord has to do repairs

  Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain

• If you're unhappy about poor service

  What to do if you're unhappy with poor service, what your rights are, what to say to the trader, how to get your money back, how to take the complaint further

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• If your JSA has stopped or been reduced

  What to do if your JSA has stopped or been reduced because of a sanction. Check what help you could get while your JSA has stopped

• Check if your agency is paying you the right amount

  Find out what pay you should get and what fees your agency can charge you

• Check if you're entitled to paid holidays

  Find out if you’re entitled to paid holiday and how much you should get - including if you’re in a new job or when you leave a job

• Check if you have the right to work in the UK

  Find out if you can work in the UK. Your right to work in the UK depends on your immigration status - this is also called your ‘leave

• Creditors still chasing you after you go bankrupt

  Explains the situations when some creditors may still be able to contact you, after you go bankrupt

• Get ready to fill in the work capability form for Universal Credit

  Find out what to do before you fill in the UC50 form, so you can give the information you need