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• Deciding if citizenship is right for you

  Check what rights you get from British citizenship and if it’s right for you

• Dealing with rent arrears

  Check you’re responsible for paying rent arrears, find a way of affordably repaying them and make sure you're getting all the help you're entitled

• Check if a change affects your JSA

  What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status

• Appealing a parking ticket

  How to appeal a parking charge notice, penalty charge notice or fixed penalty notice in England and Wales

• Getting a lodger

  What to think about before taking in a lodger and becoming a resident landlord

• Complaining about bailiffs

  Find out how to complain about bailiffs if you’ve been treated badly - and know what you can do if you’ve already complained

• Check if you should move to Universal Credit from other benefits

  Your benefit may stop if your situation has changed. Check if you should move to Universal Credit instead. Find out how to move and check if you'll be better off

• If you need to find somewhere to live

  Help with finding accommodation including local authority services for homeless people, accommodation agencies and deposits and premiums

• Getting help with home improvements

  Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant

• Step 1: Check it was because of a protected characteristic

  To check if you’ve been discriminated against under the Equality Act 2010, you can check if what you experienced was because of a protected characteristic