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• If your clothes have been lost or damaged by a dry cleaner

  Your legal rights if your clothes are lost or damaged, how to make a complaint, how to take your complaint further if you're unhappy with their response

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing

• Complain about an insolvency practitioner

  Find out the steps to complain about the insolvency practitioner dealing with your individual voluntary arrangement (IVA

• Q12 - awareness of hazards or danger

  Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more

• Problems with an insurance claim

  Contacting your insurer about a problem with your claim and when to use the Financial Ombudsman Service to resolve a complaint with your insurer

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• Cancelling your debt management plan

  Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down