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• Housing

  Get advice on renting, council tax, homelessness and problems where you live

• Applying for council housing or a housing association home

  Applying for council housing or a housing association home Getting on the waiting list for a council home Challenge the council’s decision about your housing application If you’re offered an unsuitable council or housing association home

• Discrimination in housing

  Check if you're being discriminated against in your housing and find out how to solve your problem.

• Housing Benefit

  Check if you can get Housing Benefit, and what to do if you have any problems.

• Problems with Housing Benefit

  Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment.

• Complaining about housing discrimination

  Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing.

• If someone's harassed you in housing

  Find out if you can take action about harassment from someone involved in your housing.

• Challenging a Housing Benefit decision

  How to appeal if you've been refused Housing Benefit or your payments have been reduced.

• Student housing - standards in halls

  Explains the codes of standards that universities must follow, when providing halls of residence for students. Covers repairs and maintenance, fire, electrical and gas safety, security, managing tenancy/licence agreements and how to make a complaint

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax.