Extra money and help if you get Universal Credit

This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales

If you get Universal Credit, you can get extra money and help along with your Universal Credit award. This can help cover essentials like household bills, housing costs and health costs.

You’ll qualify for some of this extra help because you get Universal Credit. You won’t always get it automatically - you might still need to apply.

If you need money before your first Universal Credit payment

It will usually take 5 weeks to get your first Universal Credit payment - but it might take longer.

If you will not have enough money to live on while you wait for your first Universal Credit payment, you can ask for an advance payment. The advance payment is a loan - you’ll have to pay it back.

Check what other benefits you can get

You might be able to get other benefits as well. Lots of people miss out on benefits they’re entitled to - so it’s worth checking. Check what other benefits you can get.

If someone in your household has a disability or health condition

If you need extra help because of an illness, disability or mental health condition, you might be able to get Adult Disability Payment. Check if you can get Adult Disability Payment.

If you have a child under 16 who needs help because of an illness, disability or mental health condition, they might be eligible for Child Disability Payment. Check if your child can get Child Disability Payment.

If your child is 16 or over, they might be able to get Adult Disability Payment instead.

If you’ve reached State Pension age and have a disability or illness that makes it hard for you to look after yourself, you might be able to claim Pension Age Disability Payment. Check if you can get Pension Age Disability Payment.

Get help with essential bills

If you need support with essential bills such as energy costs, you might qualify for some extra support because you get Universal Credit. You won’t always get this support automatically - you might need to apply.

You might be able to get a discount or reduction on your council tax. This will depend on your situation, for example if you’re on a low income or live alone. Check if you can pay less council tax.

You might also get help with other essentials like energy costs, water bills and mobile, phone and internet bills.

Get help with energy costs

You might be able to get some extra help with energy costs. For example:

  • Winter Heating Payment - this is paid once a year to help with energy bills in winter. If you’re eligible, you won't need to apply - you’ll get it automatically

  • Pension Age Winter Heating Payment - if you’ve reached State Pension age and get Universal Credit, you should get a Pension Age Winter Heating Payment

  • Warm Home Discount - you might be able to get £150 off your electricity bill or £150 added to your prepayment meter because you get Universal credit

Check if you can get help with energy costs.

Get help with mobile, phone and internet bills

You might be able to get a cheaper deal on your mobile, phone or internet bills - this is called a ‘social tariff’. It depends on which benefits you get and where you live.

You can check which providers offer social tariffs on the Ofcom website.

Get help with housing costs

If you pay for housing costs, you’ll usually get extra support with your Universal Credit. This is known as the ‘housing costs element’. Check you’re getting this. If you’re not getting it or not getting the right amount, or your housing costs change, contact the Department for Work and Pensions (DWP).

If you rent, and the housing costs element of Universal Credit doesn't cover all your housing costs, you might be able to apply for a Discretionary Housing Payment (DHP). A DHP is extra money from your local council to help pay your rent. Contact your local council and ask how to apply for a DHP. You can find out how to contact your local council on GOV.UK.

If you live in supported or temporary housing

You might be living somewhere because one of the following applies to you:

  • you’re homeless

  • you left home because of domestic abuse or violence

  • you need extra care or support

This type of housing is often provided by councils, charities, or housing associations.

The housing element of Universal Credit might not pay for these housing costs. If this happens you can claim Housing Benefit to cover your housing costs instead. You can get Housing Benefit on top of your Universal Credit award. Check if you can get Housing Benefit.

If Housing Benefit doesn’t cover all of your housing costs, you might be able to get extra money from your local council. You can ask for a Discretionary Housing Payment (DHP) - find out how to contact your local council on GOV.UK.

If you have a mortgage

The housing element of Universal Credit won’t pay for a mortgage or home loan.

You might be able to get support for mortgage interest (SMI) instead. This is a loan from the Department for Work and Pensions (DWP) to help pay towards the interest on your mortgage or another home loan. The DWP will charge interest on the loan, so you’ll pay back more than you borrowed.

Check if you should apply for SMI.

If you have a child or you’re pregnant

You should check if your Universal Credit includes:

  • a child element - if you’re responsible for any children who live with you

  • a childcare costs element - if you pay for any childcare

  • a disabled child addition - if you’re responsible for a child who gets a disability benefit

Check how much Universal Credit you should be getting. If you’re not getting an element that you think you should, or something has changed, contact the DWP.

Get help with childcare costs

If your child is 2 years old, you can get around 30 hours a week of free childcare during term-time. To qualify you must get Universal Credit and your monthly household income must be £850 or less after tax.

If your child is aged 3 to 4, you can get around 30 hours a week of free childcare during term-time.

You can read about help with funded childcare on the Scottish Government website.

If you’re a student, you might be able to get extra funding for childcare. Read about help with childcare while you study on GOV.UK.

Extra support with baby and child costs

There’s also extra support you might qualify for. This covers things like:

  • food costs - for example a Best Start Foods card

  • school costs - for example free school meals

  • grants to help with the costs of having a baby or young child

You won’t always get these automatically - you might still need to apply.

Check if you can get help with costs if you have a child or you’re pregnant.

You might be eligible for Scottish Child Payment. This a weekly payment for parents and carers on low incomes who have a child under 16. Check if you can get a Scottish Child Payment.

You might also be able to get extra support from your local council if you're struggling. Find out how to get help for your child from your local council.

Get help with health costs

You might be able to get help paying for NHS charges, for example:

  • dental treatment

  • glasses and contact lenses

  • travel to NHS treatment.

Check if you can get help with health costs.

Get help with one-off costs and budgeting

You might be able to get a loan as part of your Universal Credit if you need to cover a specific expense. This is called a 'budgeting advance' - you’ll need to pay this back. Read about budgeting advances and how to apply.

You can ask your work coach about the Flexible Support Fund. The fund gives you money to pay for things like travel costs, training courses and up-front childcare. You won’t need to pay the money back. Learn more about the Flexible Support Fund.

If you have urgent expenses or need to deal with an emergency, you might be able to get help through the ‘Scottish Welfare Fund’. You don’t need to pay this back. You must apply to your local council - check how to get help from the Scottish Welfare Fund.

Get help with other costs

You might get support with other costs because you get Universal Credit - for example travel and funeral costs.

‘Help to Save’ savings account

You might also be able to get a ‘Help to Save’ savings account. This means you can get an extra 50p for every £1 you save over 4 years. Find out how to apply for a Help to Save account on GOV.UK.

Travel costs

You might be able to get a Jobcentre Plus travel discount card. This gives you half-price train tickets for up to 3 months. You can apply for this if you claim Universal Credit and either:

  • you’re aged 18 to 24 and you’ve been getting the benefit for between 3 and 9 months

  • you’re aged 25 or over and you’ve been getting the benefit for between 3 and 12 months

If you think you might be able to get the card, contact your local Jobcentre Plus office. Check how to contact your local Jobcentre Plus office on GOV.UK.

You can contact your local council to check if they offer free or discounted travel - find your local council on GOV.UK.

If you’re disabled, you might be able to apply for a bus pass or railcard. You can check if you can get help with the cost of transport.

Job Start Payment

Young people in Scotland might be able to get help with the costs of starting a new job. Check if you can get a Job Start Payment.

Funeral costs

You might be able to get help to pay for the funeral of a partner, close relative, close friend, or child you were responsible for. You can check if you can get a Funeral Support Payment.

Court fees

Royal Mail redirection fees

You can get a discount on Royal Mail redirection fees. Read about redirection fees on the Royal Mail website.

Other help if you’re struggling financially

If you don’t have enough money to live on there’s other help you might be able to get. You don’t need to get Universal Credit to get this support. This includes:

  • help with energy costs

  • help with health costs

  • referrals to food banks

  • help from your local council

  • help from social services

  • charitable grants

Check if you can get help with the cost of living.

Page last reviewed on 21 May 2025