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• Getting financial advice

  Information on choosing a qualified financial adviser, how much advice will cost, a checklist of things to think about before seeing an adviser and how to make a complaint.

• Getting a bank account

  Information on how to get a bank account, types of account available and switching from one bank or building society to another

• Stop being chased for a parking ticket

  How to stop being chased to pay a parking ticket in Scotland – including if you've already paid or are appealing your ticket

• Stolen goods

  What you should do if you find you have bought stolen goods

• Building work and repairs for flood damage

  Information on sorting out building work and repairs following flood damage

• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

• Creditors still contacting you - debt management plans

  Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• Buying a pet

  What to think about when buying a pet, including the best places to buy a pet and keeping wild animals

• Personal injuries

  Information on dealing with a personal injury caused by another person or authority, including organisations that can provide further help, support and counselling