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• Contact an adviser in Scotland

  How to get advice from your local Citizens Advice Bureau or a helpline. You might be able to get advice in person, by email or phone

• Phone, internet or TV

  Overview and content list for consumer help with phone, internet or TV. Get help and advice about consumer issues relating to phone, Internet or TV issues.

• Personal injuries

  Information on dealing with a personal injury caused by another person or authority, including organisations that can provide further help, support and counselling

• Claim compensation if your flight's delayed or cancelled

  When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim

• Check how to switch your internet, phone or TV provider

  How to switch your landline, mobile phone, internet or TV provider to get a cheaper deal

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit

• Buying a pet

  What to think about when buying a pet, including the best places to buy a pet and keeping wild animals

• Help with a legal case

  An overview of the types of legal advice and support available if you need help with a legal case and factors to take into consideration before taking legal action

• What is simple procedure

  Find out how to take someone to court in Scotland using the simple procedure. Get advice on when to use simple procedure, how much it costs and how to apply

• If you're worried your home isn't fire safe

  Information on what to do if you are worried your home isn't fire safe and the safety standards required for all homes in Scotland