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• Help with a legal case

  An overview of the types of legal advice and support available if you need help with a legal case and factors to take into consideration before taking legal action.

• What is simple procedure

  Find out how to take someone to court in Scotland using the simple procedure. Get advice on when to use simple procedure, how much it costs and how to apply.

• If you're worried your home isn't fire safe

  Information on what to do if you are worried your home isn't fire safe and the safety standards required for all homes in Scotland

• Problems with your Green Deal energy efficient home improvements

  Find out about Green Deal funding and how to check whether you have it and if you were mis-sold

• Letting agents

  Information about the responsibilities of letting agents in Scotland to register and comply with the code of practice and where and how to complain if they don't

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Credit agreements and creditors

  Consumer template letters for credit agreements and creditors. Use our template letters for help writing a letter for credit agreements or creditors.

• Money jargon A-Z

  Glossary of useful terms in personal finance

• Payday loans

  How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans

• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund.