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• Stolen goods

  What you should do if you find you have bought stolen goods

• Debt management plan fees too high?

  Action you can take if you think the fees charged for your debt management plan are unfair, including a explanation of what counts as unfair

• Buying a used car

  What checks to make when buying a used car, how to negotiate a deal, different payment options

• Creditors still contacting you - debt management plans

  Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you

• Contact an adviser in Scotland

  How to get advice from your local Citizens Advice Bureau or a helpline. You might be able to get advice in person, by email or phone

• If your home is on a heat network

  Find out what a heat network is and check what to do if you have problems with your heat network supplier

• Phone, internet or TV

  Overview and content list for consumer help with phone, internet or TV. Get help and advice about consumer issues relating to phone, Internet or TV issues.

• How lenders decide whether to give you credit

  Information on credit scoring, credit rating, credit reference agencies and how they decide whether or not to give you credit