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• Council Tax

  Information on council tax including valuation bands, how to pay, discounts and reductions, exempt properties, arrears and the appeals process

• How to prepare for flooding

  Advice and information about how to prepare for possible floods. Advice includes signing up for flood alerts and preparing an emergency kit and flood plan

• How to claim Pension Credit

  Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible

• What counts as disability discrimination

  Find out more about disability discrimination in employment, access to goods and services, education, public transport

• If you’re struggling to pay your credit card

  Find out what to do if you are struggling to pay your credit card debt and how you can start to clear the debt you have

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service

• If you're thinking of making a claim to an employment tribunal

  Find out if you can make a claim, the deadline for making a claim, what types of claim an employment tribunal can deal with and where you can get help

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR