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• Crofting

  Practical advice on crofting in Scotland. Learn about crofter rights, duties, common grazings, tenancy and subtenancy rules, how to become a crofter, and where to get support if you have problems with your croft

• Solve an ongoing consumer problem with a business seller

  The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR

• Things to check when you have rent arrears

  Information about checking whether you are responsible for rent arrears, checking for entitlement to housing benefit and other sources of help

• What to do if you can’t pay your mortgage

  General advice on what you might be able to do to if you can't pay your mortgage

• Help with travel costs if you're older or disabled

  up to £2,000 to scrap a non-compliant vehicle and up to £1,000 to switch to more sustainable travel. You can check if you're eligible and apply for the Low Emission Zone Support Fund on the Energy

• Help with travel costs

  Check if you can get concessionary or free travel on public transport and how to get concessionary fares

• Using storage heaters and immersion heaters

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather