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Make a complaint
Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman
What to do if you've been scammed
Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam
Income protection insurance
Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need
Problems with public water quality and supply
Problems with the quality of the public water supply and with other problems such as water pressure and interruptions to the supply
Find an approved garage
Find UK Garages approved by the Motor Industry Code of Practice for Service and Repair
Claiming compensation from Royal Mail
Check how to claim compensation for damaged, lost or delayed post. Check how much compensation you should get
Moving home
Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier
Claim back credit
Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit
Get emotional support if you’ve been scammed
Find out where you can get emotional or financial support if you've been scammed
Your energy meter
Overview and content list for your energy meter. Get help reading your meter, checking it's working correctly, getting a meter installed and more