Search

• Problems with public water quality and supply

  Problems with the quality of the public water supply and with other problems such as water pressure and interruptions to the supply

• Stop getting junk mail

  Get help on how to reduce the amount of junk mail you get. There are some actions you can take to stop getting junk mail, follow these steps to reduce

• Make a complaint

  Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman

• Moving home

  Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Find an approved garage

  Find UK Garages approved by the Motor Industry Code of Practice for Service and Repair

• Claim back credit

  Information about claiming back credit from your energy supply. Check if your previous energy supplier owes you money and claiming back credit

• Private water supply registration and quality of supply

  Registration and testing of a private water supply, displaying public notices, and information about how to maintain and improve the supply

• Getting a refund for a cancelled or delayed train

  How to get a refund or compensation for a cancelled or delayed train. You need to keep your tickets to get a refund and should try to claim within 28 days