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• Vets and pets

  Consumer advice about vets and pets. Get help and advice complaining about a vet or what to do if your pet gets ill or dies after buying them.

• Tenancy agreements

  Find out about tenancy agreements and what they should have in them as well as information a tenant must be given and about sham tenancies and unfair tenancy agreements

• Getting the best credit deal

  Advice on getting a good best deal when borrowing money, including comparing credit products, costs involved, terms and conditions and checking whether you can afford the repayments

• How to use simple procedure

  How to use simple procedure to take someone to court in Scotland. Find out more about how to submit a claim

• HELMS (Home Energy & Lifestyle Management Ltd) and Green Deal complaints

  Get free advice to find out if you've been scammed by HELMS (Home energy and lifestyle management ltd) when they sold you solar panels, wall cladding and other energy efficient products for your home

• Telling delivery companies about your delivery or collection needs

  Check how you can set your accessibility needs for parcels delivered to your home, locker, shop or collection point

• Check if you have to pay a debt

  How to check liability for a debt, including time limits on debts and how to challenge a debt you think you might not be liable

• Insurance

  Insurance Insurance claims Problems with insurance policies Types of insurance Cancelling an insurance policy