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• Challenging a Child Benefit decision - mandatory reconsideration

  Ask HMRC to re-think their decision about your Child Benefit. How and when to ask for mandatory reconsideration.

• Guidelines for using the letter templates

  Guide on using sample letters to creditors. We've created a set of letter templates which you can use to write to your non-priority creditors

• Getting divorced

  Information on financial arrangements, children and housing rights when a marriage ends through separation or divorce. Includes information about help with legal costs and family mediation

• Young Carer Grant

  Find out about the Young Carer Grant - a payment for carers aged 16-18 years who do at least 16 hours of caring a week on average but don't receive Carer's Allowance

• You are a public-sector tenant taken to court for rent arrears

  Information about the procedure a landlord must follow in order to take a public sector tenant to court for rent arrears and eviction, the court hearing and what decisions the sheriff can make

• Help for domestic abuse

  Emergency options and longer term help for victims of domestic abuse and violence and details of organisations which can provide further help

• Pension Credit

  Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision.

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have.

• Credit brokers

  Overview and content list for credit brokers. Read our advice about credit brokers, including taking action over a credit broker.

• Credit sale

  Information about what credit sale is, how it works and interest-free deals.