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• Dealing with Council Tax arrears

  What happens when you miss a council tax payment, and how to negotiate with your council to pay what you owe in smaller amounts

• Get help with private renting costs

  Find out how much it costs to start renting from a private landlord or letting agent and make sure you get all the benefits and payments you're entitled

• Getting benefits if you’ve recently moved to the UK

  Check how to show you’re habitually resident, pass the ‘past presence test’ or pass the ‘3-month living in test

• Getting a visitor visa for family and friends

  Getting a visa for a friend or family member to visit you in the UK for less than 6 months

• Other benefits and help if you get Pension Age Disability Payment

  Find out about other benefits and help if you get Pension Age Disability Payment

• Letter to complain about faulty goods bought from a company before 1 October 2015

  Letter to complain about faulty goods and ask for a repair, replacement or refund - for things you bought before 1 October 2015

• Appealing an ESA decision

  Find out how to appeal an ESA decision. Before you can appeal a decision made by the DWP, you might need to ask for a mandatory reconsideration

• Letter to complain about faulty goods supplied with a service

  Letter to complain to trader about faulty goods they supplied with a service