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• Other information

  Read about giving other information which does not fit anywhere else on the ESA form. You can use extra sheets of paper if there’s not enough space in the box

• What is Universal Credit?

  What is Universal Credit and how it works - including how it's different from other benefits and what other benefits you can claim at the same time

• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Challenge your dismissal

  How to challenge your dismissal by appealing to your employer or making an unfair dismissal claim to an employment tribunal

• Check if you can get Council Tax Reduction

  Rules about who can apply for Council Tax Reduction and the eligibility criteria required for each of the three types of CTR schemes available in Scotland

• Antisocial behaviour

  How to deal with antisocial behaviour in housing including harassment, bullying, vandalism and noise

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• The scheme of assistance for house repairs and adaptations

  Find out what help local authorities can provide for repairs and improvements to privately owned houses and adaptations for disabled people