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Stop getting junk mail
Get help on how to reduce the amount of junk mail you get. There are some actions you can take to stop getting junk mail, follow these steps to reduce
Make a complaint
Get help making a complaint about your energy supplier. Find out more about contacting your supplier about a problem and complaining to the energy ombudsman
Moving home
Overview and content list for help moving home with your energy services. Find out who your supplier is and getting your new home connected to a supplier
Return faulty goods
Find out when and how you can return faulty goods for a refund, repair or replacement
Get emotional support if you’ve been scammed
Find out where you can get emotional or financial support if you've been scammed
Private water supply registration and quality of supply
Registration and testing of a private water supply, displaying public notices, and information about how to maintain and improve the supply
Problems getting insurance
Why insurers might not offer you insurance and what to do if you are having problems with getting insurance
Unhygienic and unclean premises
What to do if you think a food shop, vendor or restaurant is selling food in an unclean or unhygienic environment. Also includes information about the Food Hygiene Information Scheme and Eat Safe Award