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• Vehicle insurance – making a claim if your car or its contents are stolen

  What to do if your car is stolen or something’s taken from your car you may want to make a claim on your motor insurance

• Moving home – dealing with your energy supply

  What to tell your current supplier before you move, how to set up a new supply at your new property, where to get more help

• Switching from prepayment to paying by credit

  Replace your prepayment meter or switch your smart meter over so you pay for energy after you use it instead of paying in advance

• Prepare for a power cut

  Check how to prepare for a planned power cut caused by engineering work or an unplanned power cut which could be caused by a storm or severe weather

• Save money heating your home

  Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way

• Buying a more energy efficient appliance

  Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label

• Choosing your energy tariff

  Choosing the right energy tariff for your needs, including special tariffs for different energy meters and systems

• Switch energy supplier or tariff

  Check how to switch your energy supplier or tariff to try and save money on your gas or electricity bill. Check your new tariff will work with your current meter

• Dealing with your business energy bills

  Get advice about what to do if your small business is in debt to your energy supplier or you're having problems affording your bills.

• Disability discrimination and energy suppliers

  Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services