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473 results found for PATIENT ADVICE AND SUPPORT
Check if you’re protected from disability discrimination
Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you
If you've been refused reasonable adjustments
If you didn't get the adjustments you need, check if you've experienced a type of discrimination called ‘failure to make reasonable adjustments
Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain
Parking tickets on private land
When you can be issued with a parking ticket for parking on private land or in a privately-owned car park and what to do if you receive a ticket
Disability discrimination and energy suppliers
Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services
Must public authorities always comply with the public sector equality duty?
Find out when public authorities don't have to comply with the public sector equality duty, covering judicial and immigration functions and age exceptions
Complaining about the public sector equality duty
How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage
Check if you can challenge a JSA sanction
Check if you can challenge your JSA sanction. What arguments you can use and what evidence you’ll have to provide
What your landlord can charge you for energy
How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much
Complaining about benefits services
Complaining about benefits services. You should consider complaining if the people dealing with your benefits claim or issue have handled it badly