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• Scottish Adult Disability Living Allowance

  Scottish Adult Disability Living Allowance (DLA) is a benefit for disabled adults who live in Scotland. It’s to help with the extra costs of being disabled or having a long-term health condition

• How to appeal if Scottish Water refuses to connect you

  How to appeal if Scottish water refuses to connect you to the main water or sewage systems

• Check how Universal Credit has changed in 2026

  The amount of Universal Credit you can get has changed in April 2026. Check what has changed with the 2 child limit and LCWRA element

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Challenging a JSA decision - mandatory reconsideration

  What to do if you've been refused JSA or had your JSA reduced. The arguments you can use to challenge a JSA decision and the evidence you'll need

• Check if you’re protected from disability discrimination

  Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you

• Check if a financial service has followed the rules

  Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain

• Parking tickets on private land

  When you can be issued with a parking ticket for parking on private land or in a privately-owned car park and what to do if you receive a ticket