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• Problems with renting and energy bills

  Advice on some of the common problems with renting and energy, like gas and electricity supplies

• Applying for a JSA hardship payment

  Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment

• Make an informal discrimination complaint

  Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

• Appealing a parking ticket if you have a Blue Badge

  When it's worth appealing a parking ticket if you're a blue badge holder

• Licences and other permissions

  Find out about licences and other permissions you might need to carry out certain activities, events and jobs.

• Check if you’re protected from disability discrimination

  Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you

• Short-term Assistance

  Find out about financial help you might get whilst challenging a Child Disability Payment decision, known as 'Short-term Assistance

• Step 3: Check the type of discrimination

  To check if you’ve been discriminated against, you can check if you experienced a type of discrimination in the Equality Act 2010

• Work or volunteer with us

  Find paid and volunteer opportunities with Citizens Advice Scotland and local Citizens Advice Bureau across Scotland. Learn about working for the national organisation or volunteering as an adviser, administrator, or in other roles

• Step 10: Going to a Simple Procedure hearing

  Step 10: Going to a Simple Procedure hearing This advice applies to Scotland. See advice for See advice for England, See advice for Northern Ireland, See advice for Wales Important This step applies