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• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Complaints about charities

  Information about how to complain about a charity's products, services or fundraising activities, including when to contact the Scottish Fundraising Adjudication Panel, the Office of the Scottish Charity Regulator (OSCR) or another regulator

• Your right to a fair trial

  Explains how the right to a fair trial is protected by article 6 of the Human Rights Act 1998 and the types of criminal and civil hearings or proceedings that are covered by the article

• Common scams

  The most common scams used to deceive people and con them out of money

• Letter to complain about non-delivery of goods

  Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered

• Using your smart meter’s in-home display

  Check how you can use your smart meter’s in-home display (IHD) to help save energy. Check how to get an IHD if you don’t already have one

• Work out your budget

  Use a budgeting tool to help you understand what you’re earning and spending and where you might be able to cut costs

• If a creditor takes money from your bank or building society

  Information about bank or building society accounts being frozen by a creditor, what the protected minimum balance is, challenging the arrestment and applying for time to pay

• Your landlord wants to increase your rent

  Advice on what to do if your landlord wants to increase your rent and how you can challenge it depending on what type of tenancy you have

• Before you get work done on your home

  Steps to help you avoid disputes and problems with building work, home improvements, renovations and repairs