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• Your right to a fair trial

  Explains how the right to a fair trial is protected by article 6 of the Human Rights Act 1998 and the types of criminal and civil hearings or proceedings that are covered by the article

• Common scams

  The most common scams used to deceive people and con them out of money

• Debt management plans

  Overview and content list for debt management plans. Read our advice about getting a debt management plan, while one is in place and making a complaint

• Letter to complain to a phone company about cashback

  Use this letter to complain to a phone company that hasn't given you the cashback they promised

• Using a guarantor

  to pay. For example, by carrying out a credit check. Your landlord should not charge you or your guarantor fees for carrying out a credit check. These fees are unlawful in Scotland. A legal agreement

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Information your debt management plan provider must give you

  Explains what to do if a debt management plan provider has not given you all the information you are entitled to when choosing or signing up for a debt management plan

• Letter to complain about non-delivery of goods

  Use this letter to 'make time of the essence' when an item you've ordered hasn't been delivered

• Your landlord wants to increase your rent

  Advice on what to do if your landlord wants to increase your rent and how you can challenge it depending on what type of tenancy you have

• If a creditor takes money from your bank or building society

  Information about bank or building society accounts being frozen by a creditor, what the protected minimum balance is, challenging the arrestment and applying for time to pay