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• Q9 - controlling your bowels and bladder and using a collective device

  Help to fill in Q9: controlling your bowels and bladder and using a collective device. Find out what this means and how to correctly complete the question

• Getting paid if your employer goes out of business or disappears

  Check if your employer has officially shut down. Find out how to apply for money you’re owed

• Step 7: Sending the Simple Procedure claim form and paying the fee

  pay with a debit or credit card over the phone. Make sure you pay the right fee - if you pay the wrong amount, it can’t be registered and you might miss your deadline. Under the Simple Procedure rules

• Move your gas or electricity meter

  What to do if you need your gas or electricity meter moving. Find out when you can move your meter, who can do it and what it could cost

• If you think you’ve been charged too much for your energy

  Do you think you've been overcharged for gas or electricity? Reasons why your energy bill amount might be higher than normal and what you can do about

• Your options if you're in the UK illegally

  How to get British citizenship or a legal immigration status if you're living in the UK illegally

• Advice for the armed forces community

  Organisations that can provide advice and information to the armed forces community and their families whether currently serving or veterans

• Making a settlement agreement with your employer

  Find out how to settle a dispute with your employer without going to a tribunal by using a settlement agreement

• If you’re injured because of an accident at work

  What to do if you’re injured because of an accident at work. You can have your accident recorded by reporting it at work and seeing a doctor

• Personal injuries

  Information on dealing with a personal injury caused by another person or authority, including organisations that can provide further help, support and counselling