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• If you’re having problems with your smart meter

  Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings

• Other jobs your employer should offer you

  Find out when your employer should offer you another job instead of making you redundant. Check what counts as suitable alternative employment

• Check how we deal with your complaints

  Information on Citizens Advice's complaint handling process, including steps taken to address complaints and expected timelines for resolution

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• Getting travel insurance

  What you need to think about before you take out a travel insurance policy

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Schemes that can help if you can’t pay your mortgage

  Information on schemes which help homeowners who are struggling to pay their mortgage, including government-backed and private schemes and schemes run by local councils and housing associations

• Making a complaint about social work or social care services

  How to make complaints about social care or social work services

• Discrimination because of race

  Taking action about race discrimination, explaining when it is unlawful or not unlawful and organisations which can help