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• Help with the simple procedure claim form

  Get step-by-step help with the simple procedure claim form. Take someone to court in Scotland using this simple procedure guidance

• Challenging human rights breaches

  Advice about how to challenge human rights breaches in Scotland. Includes information on raising complaints and taking court action

• Mail order catalogues

  Information about buying things from a catalogue and being an agent for a catalogue company

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Finding a home to rent

  Help with finding accommodation to rent and information about accommodation and letting agencies and deposits and premiums

• Check if you can get your money back after a scam

  Find out when you're likely to get a refund following a scam, and how to claim

• Letting agents

  Information about the responsibilities of letting agents in Scotland to register and comply with the code of practice and where and how to complain if they don't

• Ending a hire purchase or a conditional sale agreement - letter

  Letter to end a hire purchase or conditional sale agreement. You might need to do this if you can't afford the payments any more