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• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• Using early conciliation

  Find out when you must use early conciliation, what it involves and how it affects the time limit for making an employment tribunal claim

• Attending your employment tribunal hearing

  Find out what happens on the day of the hearing, how you'll give evidence, how you'll get the tribunal's decision

• Changing debt management plan provider

  Things to think about if you want to switch debt management plan providers, including reasons for switching, the process and problems changing providers may cause

• Reporting changes that affect your PIP

  Changes you need to report that might affect your Personal Independence Payment (PIP) claim and how to report them

• Challenge your redundancy

  Check if you have a good reason to challenge your redundancy. Find out how to negotiate with your employer, get mediation, and take legal action

• How to start a Universal Credit claim

  Find out how to start a Universal Credit claim. Before you start you’ll need to check if you're eligible for Universal Credit

• Rights while you're on maternity leave

  Check your legal rights on how your employer has to treat you when you're away from work on maternity leave

• Using storage heaters and immersion heaters correctly

  Check how to use electric storage heaters and immersion heaters. Make sure you’re using your heaters correctly

• Disability discrimination and debt problems

  Service providers must not discriminate against you if you're disabled. They must make reasonable adjustments to allow you to use their services. Find out more