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• Complaint about a problem at work – grievance letter checklist

  Basic rules for writing a grievance letter and a checklist to make sure that your letter has all the relevant information

• How volunteering affects your benefits - overview

  Check the rules about volunteering for the benefit you claim to make sure your benefits aren't affected. Read our advice about volunteering while on benefits.

• How to report animal cruelty

  Find out how to report animal cruelty in Scotland

• Rights while you're pregnant at work

  Check your legal rights on how your employer has to treat you when you're pregnant at work

• House repair notices

  Find out about the powers local authorities have to enforce improvements and repairs on privately owned property

• Maternity pay - what you're entitled to

  Find out whether you're entitled to statutory maternity pay, contractual maternity pay or Maternity Allowance

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• How to prepare for flooding

  Advice and information about how to prepare for possible floods. Advice includes signing up for flood alerts and preparing an emergency kit and flood plan.

• Deciding if you should apply for SMI

  What to think about before you apply for support for mortgage interest (SMI) if you get benefits

• Q8 - getting around safely

  Help to fill in Q8: getting around safely for your ESA application. Find out what this means and how to correctly complete the question