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• Information for prisoners and their families

  Information on practical arrangements to make before going into and leaving prison, communication and other organisations offering advice.

• Terms and conditions

  Our disclaimer statement and copyright information for this site

• Arranging a funeral

  How funerals are arranged, what services you can expect to get from a funeral director and how to get help with paying

• Payment of benefits and tax credits

  Check how benefits and tax credits are paid - usually by direct credit transfer into bank, building society or Post Office card accounts. Find out about the Payment Exception Service if you can't use an account

• Getting a job reference

  What your employer can put in a reference, and what to do if they give you a bad reference or won’t give you a reference at all

• Q1 - moving around and using steps

  Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

• Public sector equality duty - taking legal action

  Things to think about when taking legal action against a public authority for failing to meet the public sector equality duty, covering judicial review, time limits and remedies

• Make an informal discrimination complaint

  Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly

• Expecting a baby

  An overview page of what financial help you can get when expecting a baby, such as maternity pay and allowance, your rights at work when pregnant and entitlement to a baby box

• Apprenticeships

  Explains the different types of apprenticeship schemes available and who they are designed for. Summarises the employment rights of apprentices including pay and the national minimum wage, health and safety, redundancy and dismissal