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• How to claim Housing Benefit

  How to claim Housing Benefit, including if you can backdate your claim. How to claim a Discretionary Housing Payment too

• Work out how much compensation you could get for discrimination

  Find out how much compensation you could get for a discrimination claim and how a court will calculate

• Getting a job or pay rise while on Universal Credit

  Find out what to do if you get a job or pay rise, when you can refuse a job offer and how a job or increased pay will affect your Universal Credit payment

• Reporting a change while you're on ESA

  What changes of circumstance to tell the DWP about while you're getting ESA, how to contact the DWP about the changes

• Council Tax

  Information on council tax including valuation bands, how to pay, discounts and reductions, exempt properties, arrears and the appeals process

• Challenging a working or child tax credits decision - mandatory reconsideration

  How to challenge a tax credits decision with HMRC and applying for mandatory reconsideration

• Terms and conditions

  Our disclaimer statement and copyright information for this site

• Apprenticeships

  Explains the different types of apprenticeship schemes available and who they are designed for. Summarises the employment rights of apprentices including pay and the national minimum wage, health and safety, redundancy and dismissal

• Expecting a baby

  An overview page of what financial help you can get when expecting a baby, such as maternity pay and allowance, your rights at work when pregnant and entitlement to a baby box

• Getting a job reference

  What your employer can put in a reference, and what to do if they give you a bad reference or won’t give you a reference at all