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About us

Who we are and what we do

About the Citizens Advice service.

Our history

Our history and timeline: how we've been helping to solve problems since 1939.

Future of advice: our strategic framework 2019-22

Our strategic framework 2019-2022 sets out how we'll deliver an even better service for the millions of people who come to us each year.

Our administrative offices

National Citizens Advice administrative offices. Advice is not available from these locations.