22 September 2022
Citizens Advice is calling on the government to prioritise helping people at the sharp end of the cost-of-living crisis now, while also finding long-term solutions to the UK’s energy inefficient homes.
22 September 2022
More than 13 million mobile and broadband customers may see bills rise by £100 next year due to inflation-busting price hikes, Citizens Advice is warning.
08 September 2022
05 September 2022
Citizens Advice sets out what should be top of the new Prime Minister's in tray ahead of an announcement later today.
25 August 2022
Citizens Advice comments on the need for support ahead of the announcement of the new energy price cap
17 August 2022
Dame Clare Moriarty: Millions face a ‘winter of despair’ without further support Charity’s data shows record numbers already unable to top up prepayment meters
09 August 2022
Citizens Advice responds to the latest energy price cap prediction from Cornwall Insight
04 August 2022
Citizens Advice has responded to an Ofgem announcement that the price cap will be changed quarterly, rather than every six months.
01 August 2022
Citizens Advice says ‘no more excuses, no more delays’ after regulators found £1.3bn a year loyalty penalty for broadband, mobile and mortgages
28 July 2022
Citizens Advice has today launched an interactive dashboard which shows the unfolding cost-of-living crisis and its real-time impact on people seeking the charity’s support.
26 July 2022
As the statutory consumer watchdog for the energy market, Citizens Advice responds to the latest report from BEIS Select Committee
18 July 2022
As Ofcom reviews postal regulations, Citizens Advice responds
11 July 2022
In its latest report on the energy market, Citizens Advice outlines a number of key findings which highlight the ongoing effect of the energy market meltdown on customers.
06 July 2022
Hundreds of thousands of people are having to wait for £300 million of vital support because of delays to PIP applications
01 July 2022
Energy companies’ customer service standards have fallen to a new record low. This is according to the latest Citizens Advice star rating table.
29 June 2022
As the statutory consumer watchdog for the energy market, Citizens Advice responds to Ofgem’s draft plans for the next electricity distribution price control (known as RIIO-ED2).
28 June 2022
Citizens Advice has responded to the government's telecoms announcement.
