One in three Brits targeted by a scammer so far during lockdown
14 June 2020
Over a third of British adults (36%) have been the target of a scam since lockdown began, new research by Citizens Advice reveals.
Three months of a pandemic: Citizens Advice data shows furlough is the most popular advice topic - but redundancy concerns on the rise
11 June 2020
Citizens Advice is warning its data shows that people are becoming increasingly concerned about redundancy as the nation moves into a new phase where government support packages are scaled back.
Coronavirus claimants facing further hardship in wait for Universal Credit
10 June 2020
New research from Citizens Advice has found that out of 500 people surveyed who have applied for Universal Credit as a result of the coronavirus outbreak, more than half (53%) have faced hardship during the five-week wait for their first payment.
Citizen Advice welcomes new funding for debt advice
09 June 2020
Citizens Advice have responded to government's announcement of an additional £37.8 million to fund the provision of debt advice and other support in the wake of the Covid-19 outbreak.
Government's extension of the pause on repossession action for renters "a sticking plaster not a cure" says Citizens Advice
05 June 2020
Responding to the government’s announcement of an extension to the pause on repossession action for renters, Dame Gillian Guy, Chief Executive of Citizens Advice, says it's a "sticking plaster not a cure."
Lack of protections for shielded workers is “major missing piece” of furlough scheme, says Citizens Advice
29 May 2020
Citizens Advice has responded to the latest announcement by the Chancellor on changes to the Job Retention Scheme.
Many in shielded group facing “catch-22” as incomes plummet
27 May 2020
New research from Citizens Advice shows that four in ten (41%) of those in the shielded group have lost at least 20% of their income since the coronavirus outbreak began. More than a quarter (27%) have lost 60% of their income or more.
Citizens Advice responds to announcement of extension to mortgage payment holidays
22 May 2020
Citizens Advice welcomes the news from the FCA that mortgage payment holidays are to be extended, but says it's crucial renters "aren't left behind."
Time for the government to “stand by its promise” to renters
21 May 2020
The government has just one month to act before measures protecting private renters from evictions proceedings expire.
Labour market figures show "devastating" impact of crisis on household incomes
19 May 2020
Citizens Advice has responded to the publication of new ONS labour market figures.
On the move again: but how can tenants stay safe?
15 May 2020
The government says the housing market can start up again, provided social distancing advice is followed. Private rental tenants may be asked to allow viewings, or to give letting agents access to take photos and videos, but may feel uncomfortable about how this can be done safely.
Returning to work: Citizens Advice outlines the top six need-to-knows
15 May 2020
With government guidance now stating that, for some sectors, those who cannot work from home should return to work, Citizens Advice has outlined the top six need-to-knows when it comes to your employment rights.
Furlough extension protects households from financial cliff edge, but shielded group will need right to access the scheme, says Citizens Advice
12 May 2020
Citizens Advice has responded to the Chancellor’s announcement on the extension of the Job Retention Scheme.
Payment holidays have softened the financial shock of the lockdown - but many households will need further help
08 May 2020
Citizens Advice responds to news 700,000 people have taken up payment holidays on credit cards and nearly half a million have been approved for other personal loans.
Vulnerable workers must be protected in roadmap out of lockdown
07 May 2020
New evidence from Citizens Advice suggests some of the most vulnerable workers in society are having their health put at risk by their employer not furloughing them, despite being eligible for the government’s support.
Urgent fixes needed ahead of potential “second wave” of Universal Credit claims
05 May 2020
Citizens Advice is calling for immediate changes to Universal Credit ahead of a potential second wave of claims when the government’s protection schemes come to a close.
Coronavirus childcare: Is there a right to time off?
04 May 2020
With more businesses looking to reopen over the coming weeks, Citizens Advice has set out what parents and guardians can do if they’re struggling to juggle childcare and work during the coronavirus pandemic
Millions facing financial cliff edge when coronavirus protections end
30 April 2020
New research from Citizens Advice has revealed that over 13 million people have already been unable to pay, or expect to be unable to pay, at least one bill because of the coronavirus outbreak
One in five to need support from benefits system amid employment crisis
21 April 2020
New research from Citizens Advice reveals one fifth (20%) of UK adults say they have applied or expect to apply for benefits as a result of the coronavirus outbreak. This rises to 68% of people on zero-hours contracts.